For an informed purchase, as a practical service rule, for day-to-day application, all store prices and charges are presented and processed in USD unless the checkout expressly states otherwise.
Our Approach to Taxes, Cancellations, and Refunds
For a predictable shopping experience, to set a clear expectation, as the controlling customer standard, taxes are collected as required by applicable law. For reference, for shoppers reviewing this page, an order may be cancelled before shipment. To be specific, within the process described here, approved refunds are returned to the original payment method and normally appear in 5–10 business days after issuance, subject to financial-institution processing.
Authorization and Charges
The practical standard is that for customer clarity, for a clear commercial understanding, your payment provider may authorize a card when the order is submitted. Equally important, within our published terms, you confirm that the payment details are accurate and that you are authorized to use the selected method. In application, for shoppers reviewing this page, declined or unverifiable payments may delay or cancel an order.
What to Know About About Credit/Debit Card
For an informed purchase, for customer clarity, as the store administers it, we accept eligible credit and debit cards on the networks displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. In application, throughout the applicable process, available methods can depend on the card issuer and the secure checkout configuration.
About Security
For clarity, as a practical service rule, as part of a dependable process, checkout payment information is processed by Shopify and applicable payment providers using their security controls. As a related point, for consistent customer care, we do not ask customers to send full card details by email.
Merchant Contact Information
The customer-facing rule is that for consistent customer care, presented without ambiguity, Merchant identity: Sun Bum
Our policy is designed so that for a transparent checkout experience, as the controlling customer standard, Support email: Support@SunBmc.shop
The practical standard is that as part of the customer agreement, set out transparently, Primary support number: 7602753373
For consistent handling, for a transparent checkout experience, applied consistently, Physical merchant address: 1420 S Meridian St, Tallahassee, FL 32301, US
To keep expectations transparent, for eligible U.S. orders, for day-to-day application, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).